Thank you so much for applying for our Customer Service & Social Media Engagement Associate Position at Flourish & Thrive Academy!

Congratulations! You’ve Made it to the Next Round for the Position

Here are instructions for the next step!

Step #1:

Watch the video above from our Chief Visionary Officer, Tracy Matthews.


Step #2

Review your test project HERE. Make a copy of this doc, review the sample customer service scenarios and let us know how you would respond (record your responses in the doc).


Step #3

In the same doc from Step 2, you'll be asked questions about how you would approach interacting with our customers and audience on social media.

We also have a free Facebook group that we use as a community to build our audience and reach. If it will help, please join the group to get more familiar with our audience. Then share with us 3 ways you'd start a conversation in the group. Record your responses in the doc.

Here are our current handles so that you can take a look. 



Social Media 


Facebook Group (request to join) 


Step #4

Create a video that is no longer than 2 minutes telling us the following:


  1. Your name
  2. A little about your experience
  3. What interests you about the position
  4. Why you'd be a great fit for this position


Once you’ve completed the video, please upload the video to Google Drive, Dropbox, Vimeo, or Youtube and share the link that allows anyone with the link with permission to view and watch. If needed, allow share access for [email protected]


Please make sure that the video is viewable and that it works and that you’ve tested it in an incognito browser. If the video is not viewable, we won’t be able to consider you for the position. 


We are so looking forward to reviewing your work!


Step #5

Upload your responses to this Google Form. Please make sure that any links you share are shared with [email protected] (if needed) and that we have permission to view them. Remember to test your links in an incognito browser before you send so that we can access them. 

Please submit your responses and viewable links by Monday, April 26, 2021 by 11:59 pm EDT

We’re looking forward to getting to know you better. 

Thank you,  Tracy and #TeamFTA


Monday, April 26, 2021 BY 11:59 PM EDT


We’re looking forward to getting to know you better. 

Thank you,  Tracy and #TeamFTA

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