REFUND POLICY

At Flourish & Thrive Academy, we are committed to providing high-quality programs to help jewelry designers succeed. We understand that circumstances can change, and we want to ensure our policies are clear and fair. Please review our refund policy below for each of our programs.

Laying the Foundation: 21-Day Money-Back Guarantee

We offer a 21-day money-back guarantee for our "Laying the Foundation" program. To be eligible for a refund, the following conditions must be met:

  1. Completion of Initial Modules: You must complete the first three modules of the program.
  2. Homework Submission: Submit your homework for the first three modules to us for review.
  3. Refund Request Form: Complete and submit the refund request form within the 21-day period from the date of purchase.

If, after completing the above steps within the first 21-days, you do not feel that our program will benefit your business, you are eligible for a refund. Once your refund request is approved, the refund will be processed in the original payment form. Please note the following:

  • Access Revocation: Upon receiving your refund, you will lose all access to the course materials and any "Pay In Full" bonuses that you might have received with your purchase.

If you purchased our "Laying the Foundation" program through a ‘Flash Sale’ or discount greater than $500, you will not be eligible for a refund. 

Group Coaching Programs: No Refund Policy

For all other group coaching programs, we have a strict no-refund policy. However, we understand that unexpected life events or medical emergencies can arise. If you need to defer your membership due to such circumstances, please contact us, and we will handle these requests on a case-by-case basis.

Refund Process

  1. Request Submission: To request a refund for the "Laying the Foundation" program, please fill out the refund request form available on our website or contact our support team.
  2. Information Required: Ensure you provide all necessary details, including proof of completed modules and submitted homework.
  3. Processing Time: Once we receive your request, we will review it and notify you of the status within 7-10 business days.
  4. Refund Approval: If approved, refunds will be processed to the original payment method used during purchase.

Special Circumstances

We strive to be flexible and understanding in cases of medical emergencies or significant life events. If you find yourself in such a situation, please reach out to our support team to discuss potential deferment options for your group coaching program membership.

General Policy

Please note you can only receive a refund for one of our courses once. We do not provide multiple refunds for courses purchased more than once. 

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our support team at [email protected]

OTHER

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by FLOURISH & THRIVE infringe your copyright, you, or your agent may send to FLOURISH & THRIVE a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon FLOURISH & THRIVE actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to FLOURISH & THRIVE a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see https://www.loc.gov/copyright for details. FLOURISH & THRIVE's Copyright Agent for notice of claims of copyright infringement or counter notices can be reached as follows: [email protected]

This Agreement shall be binding upon and inure to the benefit of FLOURISH & THRIVE and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of FLOURISH & THRIVE Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by FLOURISH & THRIVE to any affiliated entity or any of its wholly owned subsidiaries.