The Importance of Celebrating Your Customers

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Robin & I just love celebrating YOU, our loyal community of designers!

Here in United States, one of our favorite national holidays is Thanksgiving! We in the jewelry industry knows exactly what that means: Black Friday, Small Business Saturday and Cyber Monday!

We love this holiday because it's an opportunity to show grateful we are for all that is going well in our businesses and in our lives. It is also the perfect time to express our gratitude to our customers.

Making your customers feel appreciated will take you leaps and bounds with building a jewelry business full of repeat, happy clients who remember YOU when it’s time to place the next order.

We’ll start by saying THANK YOU to YOU, the amazing Flourish & Thrive Academy Community (stay posted for special treats all weekend long plus a secret Black Friday Sale).

In a bit, Robin is going to talk about some of her favorite ways to make your customers feel important.

But before we do that we did a round-up some of our favorite posts to help you with your sales & marketing efforts over the next few days since Black Friday, Small Business Saturday and Cyber Monday are just around the corner.

Check these out for Inspiration:

Black Friday and Cyber Monday Promotion: Sales & Marketing Ideas

Black Friday and Cyber Monday Sales: Last Minute Promotions

Writing to Your Audience: Create an Awesome Newsletter

Hosting Jewelry Parties for the Holidays

Staying Focused this Holiday Season

As you know, this time of the year is the perfect time to remember your awesome customers and thank them like you mean it! Creating exceptional client experiences starts with celebrating your customers! Robin is going to talk about the Importance of Celebrating Your Customers, plus a few of her favorite ways to do it.


click to tweet: Creating exceptional client experiences starts with this. via @flourish_thrive

We want to hear from you! In the comments below, answer the following:

  1. What ways do you celebrate your customers?
  2. What from the list above is your favorite way to ways to celebrate your customers will you start doing?

Alright, make sure to check your email on Thursday, November 27th! We have a special gift of Thanks and Gratitude for you that day!

With gratitude, Tracy & Robin 

P.S. In the spirit of Black Friday and Cyber Monday, we are going to announce a HUGE opportunity this weekend. Keep an eye on your email Friday morning, this is going to be something that you DO NOT want to miss!