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Posts Tagged ‘customer service’

The Importance of Celebrating Your Customers

Robin & I just love celebrating YOU, our loyal community of designers! Here in United States, one of our favorite national holidays is Thanksgiving! We in the jewelry industry knows exactly what that means: Black Friday, Small Business Saturday and Cyber Monday! We love this holiday because it’s an opportunity to show grateful we are…

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Sales Strategies for Shy People Stolen from Yoga

In a few weeks, I am heading to a Yoga Retreat in Italy…and I am beyond excited. Yoga has influenced my life in so many ways. In fact, it’s helped me in ways I never expected, even sales. You might be thinking: What do sales, being shy and yoga have in common? If you are…

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How to Deal with Difficult Jewelry Clients

One of the challenging things about running a jewelry business especially when you are keeping your business lean, is that you have to wear many hats. In my business model, client relations aka customer service, has always been extremely important to me. I am known for delivering great service! It’s inevitable that even though you…

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