#13: Cultivating a Customer Appreciation Strategy to Build Repeat Business
Don’t you just LOVE getting handwritten thank-you notes and cards? Especially this time of year, it’s such a delight to open an envelope and find a little personal touch inside. In today’s episode, Robin & I got to talking about how it's personal touches like these that can make or break a relationship with a customer. Check it [READ MORE]
On today’s episode, we’re celebrating Thanksgiving Day with a big thank-you to all of our listeners. Thank-YOU to everyone showing up every episode. I wanted to take some time this podcast and reflect on how I stay grounded and grateful even in the face of life’s many obstacles. Today is going to be all about having an attit [READ MORE]
#11: How to Leverage Pinterest to Get More Website Traffic with Tiffany Kennedy
In today’s episode, I am so excited to be talking with Tiffany Kennedy, an expert marketing consultant and CEO of Lead Marketing by Design. After working with Tiffany myself, I can tell you she is a wealth of online marketing knowledge, and the ultimate resource for any jewelry designer looking to amp up their Pinterest marketing. [READ MORE]
#10: Key Insights From Our Panel of Experts at the FTA Live Event 2015
In September of 2015, we had our very first live Flourish & Thrive Academy event. It was the first time I was speaking live and, you can imagine, I was anxious and relieved by the time the big day arrived. The event, which was a live extension of our mastermind program, wasn’t open to the public and we had a really amazing group of [READ MORE]
#9: The 3 Key Components to Creating Jewelry Collections That Sell
Today, we’ll be talking about something that I am so passionate about: collection design! While jewelry making is an art we all know and love, it can be good to check in with our creative selves every once and awhile and ask, “Am I creating a collection that I can sell?” In today’s podcast we’re going over the 3 key comp [READ MORE]
#8: The Key to Building Lasting Business Relationships with Robin Kramer
The answer: Your customers should know, like, and trust you. In today’s episode, we’ll be talking all about the know, like, and trust factor and share our keys to building lasting business relationships. Click here to download the show notes The Key to a Successful Business Marketing and relationship building is [READ MORE]
#7:  How to Get Noticed by Influential Bloggers with Danielle Miele of Gem Gossip
Today, I had the pleasure of interviewing one of my favorite bloggers and instagrammers, Danielle Miele of Gem Gossip. Renown in the jewelry community as a wealth of knowledge, Danielle shared with us 3 ways to noticed by influential bloggers in today’s episode. Let’s dive in! Click here to download the show notes [READ MORE]
#6: A Lesson from My Grandfather: How Your Outlook Affects Your Success
When I was coming up with the idea for this podcast, I was thinking about legacy and what I wanted to be remembered for. This got me thinking about my grandfather, and today I’m going to share a highly personal story about my family. I don’t typically share these stories in public for a variety of reasons, but I think it’s a [READ MORE]

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